Contact Centre Solutions

Reporting and analytics solutions that unlock the potential of contact centre and CCaaS platforms.

You're In Good Company.

"
Great professionals to work with who are extremely knowledgeable about Avaya technology.

Adaptable to customer needs, bring a thorough approach and their ability to deliver in short timeframes is second to none.

Jennifer Barr

Contact Centre Project Manager, TUI

What We Do.

Real Time Contact Centre Wallboards

Transform contact centre operations with rapid deployment and effortless management.

Accessible using any smart device, Discover features customisable KPIs, dynamic alerts, and enhanced messaging so teams can adapt to changing conditions wherever they are in the world.

Unlock contact centre excellence, anywhere.

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Data Automation and Distribution

Turbo charge efficiency with tools to automate the extraction, processing, distribution and storage of historical voice, and omnichannel contact centre data.

Get the data you need, when you need it without a human pushing buttons.

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Let's Talk

Questions about our solutions, services or the technology we support?

Grey Space

220 St Vincent Street

Glasgow

G2 5SG

+44 141 488 0805

hello@grey-space.com